
Program Phases

Tension Mapping
Objective
Identify where tension exists and how it is being expressed across the environment.
Scope
Briefing of key stress and pressure findings.
Identification of emotional leakage, blame patterns, and unspoken rules.
Mapping of cultural dynamics and pressure points across the workplace.
Output
A clear snapshot of pressure patterns across teams and functions.

Culture Reset Workshop
Objective
Stabilise relationships and rebuild functional cultural norms.
Scope
Presentation of findings to leadership.
Facilitated discussion to address trust breakdowns and behavioural patterns.
Practical resolution strategies aligned to the real working environment.
Output
Shared understanding of cultural issues and agreed strategies to reduce friction and restore trust.

Conflict Analysis
Objective
Distinguish root drivers of conflict from surface-level disputes.
Scope
Review of recent incidents, miscommunications or conflict patterns.
Analysis of conflict handling processes and escalation pathways.
Identification of systemic, relational, and leadership contributors.
Output
Clear differentiation between isolated issues and underlying cultural or structural drivers of conflict.

Culture Action Plan
Objective
Embed cultural diversity into leadership and operational practice.
Scope
Development of a written Culture Action Plan
Definition of leadership responsibilities and behavioural expectations.
Review of cultural dynamics including diversity, inclusion, and power patterns.
Output
A practical plan to reset culture, reduce recurring conflict, and support a healthier working environment.
Deliverables

Conflict Origin Analysis
Where tension begins vs where it appears.

Cultural Drivers Summary
Relational patterns behind conflict and disengagement.

Culture Reset Action Plan
Practical steps to restore trust and productivity.